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Frequently Asked Questions

The most common questions we’re asked are listed below. If you’d like to ask a different question, use the form below. We’re here to answer your questions.

General Questions

How often should I have an eye test?

Everyone should have an eye test at least every 2 years from birth. You should also have your eyes examined if you suspect a problem. Some eye conditions may need more frequent eye tests.

How long does an eye test take?

A comprehenive eye test will take 30-40 mintues. More complex investigations may take longer as additional testing proceedures will need to be completed. A short, straight-forward consultation may take less than 20 minutes.

Do I need a referral?

No. However, if you have seen your GP or another health professional, a referral is helpful, but not essential.

How can I check my eyesight at home?

Covering one eye at a time with your cupped hand, you may be able to  compare your vision out of each eye, or with someone else. Innovative phone apps and online tests are at best able to uncover obvious vision problems but do not replace a complete eye examination with a qualified Optometrist.

How much does an eye test cost?

The cost of an eye test is determined by the procedures completed. Eligible Medicare cardholders will also receive a rebate. Similar to a visit to the GP or the dentist, you can expect a consultation fee but it’s difficult to anticipate which tests, imaging, or procedures will occur in advance. For some common examples of costs, visit our fees page here.

Is an eye test covered by Medicare?

Medicare provides rebates towards eye tests completed by Optometrists. You can expect a small out of pocket cost for a detailed and comprehensive eye test.

Is an eye test free in Australia?

Medicare subsidises eye tests provided by Optometrists to eligible patients in Australia. Optometrists will charge a fee based upon the services they provide to the patient, similar to a GP.

How much do glasses cost?

Our glasses start from two fashion pairs for $199. In Australia, the average cost of prescription glasses is around $400. However, glasses can range in cost from just a few dollars to tens of thousands of dollars!  The cost you pay will be determined by the combined cost of the frames and the lenses. As with most things, you often get what you pay for! We’re happy to talk you through all options.

What deals do you have?

Check in store for current offers. We normally have some frames on sale and also provide complete spectacle packages which include frames and lenses for a flat price. For example, we have a “2 pairs for $199” range and health fund no gap glasses.

Are you a Medibank Member's Choice provider?

No. We support all health funds members equally and without prejudice.

Are you a BUPA preferred provider?

No. We support all health funds members equally and without prejudice.

Do you have contact lenses in stock?

Yes. We keep a range of contact lenses in stock. 

Eye Health

Do I see a Doctor or an Optometrist?

All eye health issues should be seen by an Optometrist. A full service Optometrist will investigate, diagnose and initiate treatment of your eye health condition. Think of us like a GP for your eyes.

Do you check for Macular Degeneration?

Yes. this is part of all our routine eye appointments. Should we find evidence of macula changes, we’ll recommend further imaging so that we can investigate your macula more closely.

Do you test for Glaucoma?

Yes. This is part of all our routine eye examinations. If you are found to be at hightened risk, we will recommend further, more detailed glaucoma tests. This can be completed in house without the need for referral.

Do you test for cataracts?

Yes. We will diagnose and monitor the development of cataracts. When treatment is required, you will be referred to an eye surgeon (Ophthalmologist) for treatment.

Do you do laser eye surgery?

No. We only provide an initial assessment for you. If you are suitable for laser eye surgery, you will be referred to an eye surgeon (Ophthalmologist) for treatment.

Can I wear contact lenses?

Almost everyone can wear contact lenses. It is important to have a propery eye health examination prior to wearing contact lenses. There are some eye conditions that will make contact lens wear difficult.

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1 Lanyana Way,

Noosa Heads QLD 4567

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